Please read these Terms of Service carefully before using the Xelionlabs website or engaging our services. By accessing our website or using our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
By accessing or using the Xelionlabs website (xelionlabs.com) or any services offered by Xelionlabs ("Company", "we", "us", or "our"), you ("Client", "User", or "you") agree to be legally bound by these Terms of Service and our Privacy Policy.
If you are using our services on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms, and "you" refers to both you and that organisation.
These terms apply to all visitors, users, and clients of the website and services.
Xelionlabs provides the following services:
The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate Statement of Work (SOW) or proposal agreed upon by both parties.
You agree to use this website only for lawful purposes. You must not:
We reserve the right to restrict or terminate access to the website for any user who violates these conditions.
All client engagements are subject to the following general terms unless otherwise specified in writing:
Fees for services are agreed upon in writing before work commences.
Website content: All content on xelionlabs.com — including text, graphics, logos, and code — is the property of Xelionlabs and protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Deliverables: Upon receipt of full payment for a project, Xelionlabs assigns to the client all rights to the custom deliverables created specifically for that project, except as noted below.
Retained rights: Xelionlabs retains ownership of:
Xelionlabs reserves the right to reference completed projects in its portfolio unless the client requests otherwise in writing.
Both parties agree to keep confidential any non-public information shared during the course of an engagement that is designated as confidential or that a reasonable person would understand to be confidential.
This obligation does not apply to information that:
Confidentiality obligations survive termination of any engagement for a period of 2 years.
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
AI-powered systems involve inherent uncertainty. Outputs should be reviewed by qualified personnel before being used for critical business decisions.
To the maximum extent permitted by applicable law, Xelionlabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities, arising from your use of our website or services.
Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the total fees paid by you to Xelionlabs in the 3 months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain liabilities. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Xelionlabs, its founder, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
By either party: Either party may terminate an engagement by providing 14 days' written notice, unless a different notice period is specified in the project agreement.
By Xelionlabs for cause: We may suspend or terminate access to our services immediately and without notice if you:
Effect of termination: Upon termination, you will pay for all work completed up to the termination date. Sections covering intellectual property, confidentiality, limitation of liability, and governing law survive termination.
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India.
Dispute resolution: Before initiating formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of 30 days after written notice of the dispute.
We reserve the right to update or modify these Terms of Service at any time. Material changes will be communicated by updating the "Last updated" date at the top of this page. For active clients, we will provide reasonable notice of material changes.
Your continued use of our website or services after any changes constitutes acceptance of the revised terms.
If you have any questions about these Terms of Service or wish to discuss a specific provision, please contact us: